![]() ![]() The content displayed in the BusinessYab Directory consists of information from third parties, among others from publicly accessible sources, or from customers, who have a presentation page in our directory. Click ‘Forgot password?’ from the log in page and we’ll send you an email with a link to log in.© 2022 All Rights reserved.Īt BusinessYab our purpose is to help people find great local businesses like dentists, hair stylists, restaurants, bars, hotels, local businesses. And if you forget your password, no worries, it happens. You’ll need to order a new SIM so that we can reopen your account for you, but it’s easy, and you can do this straight from your dashboard. If your account has been closed, log in and tap “Choose a plan and rejoin”. If your plan has expired, simply click “Renew plan” (this will be visible at the top of your dashboard) and follow the easy steps to complete a payment and restart your plan. If your plan hasn’t expired yet, simply login and turn on auto-renewing payments from your Account settings. If you’d like to remove a Group member from your Group or close their account, please check out our articles on Managing your Group □ As Group owner, you’ll still be responsible for all activity and payments on each of the Group accounts in your Group plan. We cannot transfer the ownership to another account. If you’re a Group owner, closing your own account does not close the other Group member accounts in your Group. We’ll then send you a final email once we’ve closed your account. We’ll send you an email 40 days before we close your account, which will include your PAC or STAC, and remaining credit balance. If your plan remains inactive for 220 days, we’ll automatically close your account for you. If you don't use your PAC or STAC with another network, and you’re sure you’ve turned off auto-renew (step 1), your plan will expire at the end of your current billing month. If Auto-Renew is still enabled on your account, payments will still be deducted. If you wish to cancel, you can do so at any time simply by switching off Auto-Renew on your dashboard or on our mobile app. The next time you try to log in into your SMARTY dashboard, you'll see that your account has closed.īear in mind SMARTY is a self-serve network, which means that you have complete control over your account and payments. Once your SMARTY account has been closed, you’ll receive an email letting you know. Only when you use the code with another network will your SMARTY account be closed. We’ll close your account when you use either code. Give your PAC or STAC to another network. Step 3 : Give your PAC or STAC to another network (❗️We cannot revert terminated numbers, so make sure this is what you’d like to do before requesting and using a STAC.) Text STAC along with your Date of Birth (ddmmyy) to 75075 to terminate your phone number, e.g. Text PAC along with your Date of Birth (ddmmyy) to 65075 to take your phone number with you to another network, e.g. You’ll receive an email and SMS with your code and it’ll also be visible at the top of your dashboard. ![]() You’ll find this by logging in and clicking on "Menu" on the top right corner of your dashboard.Ĭlick on " Manage plan" and under “ Leave SMARTY", follow the steps to request a PAC. The 2 easiest ways to request a code are either online or by SMS. □ Requesting a PAC or STAC does not close your account. Your PAC or STAC will be valid for 30 days. Stop monthly payments by logging in and turning auto-renewing payments off from your “ Account settings”.Ī PAC means you will take your phone number with you to another network.Ī STAC means that you will terminate your phone number, and that you do not wish to take it with you to another network. Pro tip: Whilst you decide, find out the credit balance you will lose if you leave by texting INFO along with your Date of Birth (ddmmyy) to 85075, e.g. □ Don’t forget, you can always pause your plan temporarily if you’re unsure about leaving. If you're leaving because you're after a new phone, then check out Three mobile for some great deals here If there's anything we can do to help or you think there is a better deal out there, don't hesitate to contact our customer support team on webchat to see what we can do to help you here ![]()
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